We’re here to help — whether it’s choosing the right racket, booking a restring, or checking on an order.
Registered business name
Prime Sports & Fitness
Sole proprietorship
Store address
Prime Sports & Fitness
Sheffield Apartments, Opposite SCS Hospital,
Bendurwell, Bendur,
Mangaluru – 575002,
Karnataka, India
Orders on WhatsApp
+91 76764 99269 — the fastest way to reach us about an order, a delivery outside Mangaluru, or an order update.
Store phone
+91 84317 67452 — for racket advice, stringing bookings and general enquiries, Monday to Saturday during store hours.
Email
prime.mangalore@gmail.com
Store hours
Monday to Saturday: 9:30 AM – 8:30 PM
Closed on Sunday. Orders placed on Sunday are processed the next working day.
Customer support
We respond to all emails and WhatsApp messages within 24 hours on working days. For order-related queries, please keep your order number ready.
Grievance redressal
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, complaints may be addressed to our Grievance Officer:
The Grievance Officer, Prime Sports & Fitness
Email: prime.mangalore@gmail.com
Phone: +91 84317 67452
Address: Sheffield Apartments, Opposite SCS Hospital, Bendurwell, Mangaluru – 575002, Karnataka, India
Complaints are acknowledged within 48 hours and resolved within 30 days.
