Contact Us

We’re here to help — whether it’s choosing the right racket, booking a restring, or checking on an order.

Registered business name

Prime Sports & Fitness
Sole proprietorship

Store address

Prime Sports & Fitness
Sheffield Apartments, Opposite SCS Hospital,
Bendurwell, Bendur,
Mangaluru – 575002,
Karnataka, India

Phone

+91 84317 67452

WhatsApp

+91 84317 67452 — same number as above, and the fastest way to reach us for racket advice, stringing and order updates.

Email

prime.mangalore@gmail.com

Store hours

Monday to Saturday: 9:30 AM – 8:30 PM
Closed on Sunday. Orders placed on Sunday are processed the next working day.

Customer support

We respond to all emails and WhatsApp messages within 24 hours on working days. For order-related queries, please keep your order number ready.

Grievance redressal

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, complaints may be addressed to our Grievance Officer:
The Grievance Officer, Prime Sports & Fitness
Email: prime.mangalore@gmail.com
Phone: +91 84317 67452
Address: Sheffield Apartments, Opposite SCS Hospital, Bendurwell, Mangaluru – 575002, Karnataka, India
Complaints are acknowledged within 48 hours and resolved within 30 days.