Privacy Policy
Last updated: 1 August 2026
Prime Sports & Fitness (“we”, “us”, “our”) operates this website. We are committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal information when you visit our website or make a purchase.
1. Information we collect
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Personal information: name, email address, phone number, shipping and billing address, and order details when you make a purchase or book a stringing service.
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Payment information: payments are processed by our third-party payment gateway. We do not collect or store your card numbers, CVV or UPI PIN at any time.
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Browsing data: IP address, device type, browser type and pages visited.
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Cookies and tracking technologies: used to improve your experience and analyse website traffic.
2. How we use your information
- To process, deliver and support your orders and stringing bookings.
- To communicate with you about orders, delivery updates and service status (by email, phone or WhatsApp).
- To improve website security and prevent fraudulent transactions.
- To improve our products and services.
- To send promotional messages, only where you have opted in.
3. Data protection and security
- We apply industry-standard security measures to protect your personal data.
- All payment transactions are encrypted and processed through a secure, RBI-authorised third-party payment gateway.
- We do not sell or rent your personal information. We share it only where necessary to fulfil your order (for example with delivery partners and payment processors), or where required by law.
4. Data retention
We retain your order and booking information for as long as necessary to provide our services and to meet legal, accounting and tax requirements.
5. Cookies
We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings, though some features of the site may not function correctly as a result.
6. Third-party services
- Our website may contain links to third-party websites. We are not responsible for their privacy practices.
- Payment processing is handled by secure third-party providers under their own privacy policies.
7. Your rights
- You may request access to, correction of, or deletion of your personal data at any time.
- You may opt out of marketing communications at any time.
- To exercise any of these rights, email us at prime.mangalore@gmail.com.
8. Children’s privacy
Our website is not directed at children under 18, and we do not knowingly collect personal information from them.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.
10. Contact us
Prime Sports & Fitness
Sheffield Apartments, Opposite SCS Hospital, Bendurwell, Bendur, Mangaluru – 575002, Karnataka, India
Email: prime.mangalore@gmail.com
Phone: +91 84317 67452
By using this website, you agree to this Privacy Policy.
