Quick answers about ordering badminton gear from Prime Sports & Fitness in Mangalore — delivery, genuine products, stringing, payments and returns.
How fast is delivery in Mangalore?
For local orders in Mangalore we deliver in roughly 30 minutes to 2 hours, depending on the item and your location. It's quick-commerce for badminton — forgot your shuttles before a match? Order and we'll rush them to the court. Deliveries run during store hours, Monday to Saturday, 9:30 AM – 8:30 PM. Orders placed after hours or on Sunday are delivered the next working day.
Which areas do you deliver to?
We offer fast local delivery across Mangalore city. For the rest of India we ship by tracked courier, with delivery time depending on your pincode.
Are your products 100% genuine?
Yes. Every racket and accessory is 100% genuine brand stock — Yonex, Victor, Li-Ning, Maxbolt and Apacs — and carries the manufacturer's warranty. We never sell fakes or seconds.
Do you offer racket stringing?
Yes — professional stringing on a precision machine, calibrated to the exact tension you play. Stringing is a paid service and is charged separately from any product purchase. You can book a restring online; no payment is taken at the time of booking, and you pay at the store when you collect your racket.
Which brands and products do you stock?
We stock badminton rackets, shuttlecocks, grips, strings, kitbags, shoes and accessories from Yonex, Victor, Li-Ning, Maxbolt and Apacs — from beginner rackets to pro-level flagships.
How much does delivery cost?
Delivery charges, where applicable, are calculated and displayed at checkout before you confirm your order, based on your location and the size of your order. Full details are in our Shipping Policy.
What payment methods do you accept?
We accept UPI, credit and debit cards, net-banking and popular wallets through our secure checkout. We are prepaid only — we do not offer Cash on Delivery on any order, including local Mangalore deliveries.
Can I return or exchange a product?
No — we do not accept returns. Change of mind, incorrect selection, size or model preference are not valid grounds for a return, exchange or refund. The only exception is a genuine manufacturing defect or damage in transit, supported by a continuous unboxing video and reported within 48 hours of delivery. You must contact us and receive our written approval before shipping anything back — items sent without prior approval will not be accepted. Full details are in our Returns Policy.
Do you deliver outside Mangalore?
Yes — we ship pan-India by tracked courier. Outstation orders are dispatched within 3–12 business days, then typically 3–7 more business days in transit. The 30-minute-to-2-hour delivery applies to Mangalore only.
Not sure which racket to buy — can you help?
Absolutely. Tell us your level (beginner, intermediate or advanced) and style (attack, speed or all-round) and we'll recommend the right racket. You can also try our Find Your Racket tool or browse our badminton rackets by play style.
Still have a question? Contact us or WhatsApp us on +91 84317 67452 and we'll help you out.
